Privacy Policy - Primary E-Health

1. Introduction

Primary E-Health ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (when launched).

2. Information We Collect

Personal Information: Name, email address, phone number, and date of birth (optional).
Health Information: Medication list, dosage, schedule, and any notes you enter.
Usage Data: How you interact with the app (reminders set, features used).
Device Information: Device type, operating system, and IP address.

3. How We Use Your Information

We use your information to:

Provide medication reminders and interaction alerts
Enable pharmacist chat support
Improve our services and user experience
Send important updates and notifications
Ensure the safety and security of our platform

4. Data Sharing

We do not sell your personal or health data to third parties. We may share information only in these cases:

With licensed pharmacists when you use the chat feature
With trusted service providers who help us run the app (under strict confidentiality agreements)
When required by law (e.g., court order)

5. Data Security

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent at any time
Request a copy of your data

To exercise these rights, please contact us at support@primaryehealth.com

7. Cookies and Tracking

Our website uses essential cookies to improve functionality. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@primaryehealth.com
Phone/WhatsApp: +234 803 000 0000
Address: Lagos, Nigeria