Find quick answers to common questions about Primary E-Health
Yes! All core features — medication reminders, interaction alerts, drug information, and offline support — are completely free.
We may introduce premium features (like priority pharmacist chat) in the future, but basic use will always remain free.
Yes. Your medication list and reminders work fully offline.
Only the pharmacist chat and some updates require an internet connection.
Absolutely. We use industry-standard encryption and strict privacy measures.
Your data is never shared with third parties without your explicit permission.
Yes! You can create multiple profiles (e.g., for yourself, spouse, parents, or children) in one account.
Yes. We support both branded and generic medications commonly used in Nigeria such as Lonart, P-Alaxin, Amatem, hypertension drugs, diabetes medications, and many more.
During business hours (8 AM – 8 PM), most responses come within 5–15 minutes.
Outside these hours, you will receive a reply the next morning.
Currently, reminders are in English. We are working on adding Pidgin English and major Nigerian languages in future updates.
This app is not a replacement for emergency services.
In case of a medical emergency, please call 112, 767 or visit the nearest hospital immediately.